Introduction

This Privacy Policy explains how NAUTRA Ltd ("NAUTRA"), registered at The Manor House, Church Lane, Hunston, Chichester, PO20 1AJ, collects, uses, and protects your personal information when you visit or make a purchase from www.nautra.co.uk ("the Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

Security Measures

• Data Encryption: All personal data you provide is securely encrypted before transmission.
• Secure Shopping: Our site uses Transport Layer Security (TLS) to ensure a secure shopping experience.
• PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to help prevent fraud.
• No Payment Data Retained: We do not store your credit/debit card information. Payment processing is handled by our GDPR-compliant service providers.

Data Collection

• Device Information: As you navigate through the Site, we collect certain information about your device including browser type, IP address, and time zone.
• Activity Logs: We gather details of your interactions with the Site, such as pages viewed and search terms used.
• Cookies and Tracking: We use cookies and similar technologies to enhance site navigation, analyze site usage, and assist in our marketing efforts. More details can be found in our Cookie Policy.

Personal Information Collected

• During Purchases: We collect information necessary to process your purchases, such as your name, billing and shipping addresses, payment details, and contact information.
• Account Registration: When you register an account, we collect your name and email address to enhance your user experience.

Use of Personal Information

• Order Fulfillment: We use the information collected to fulfill orders placed on the Site, including payment processing and delivery.
• Customer Support: We use your information to communicate with you about your orders and requests.
• Risk Screening: For fraud prevention, we analyze purchase transactions.
• Marketing and Promotions: With your consent, we may send you emails about new products, special offers, and other updates. You can unsubscribe at any time via the link provided in our emails.

Information Sharing

• Service Providers: We share information with third parties who assist us with various tasks, including payment processing, shipping, and data analysis.
• Legal Compliance: We may disclose your information if required by law or if it protects our legal rights.
• Analytics and Advertising: We use tools like Google Analytics to understand site usage and provide targeted advertising. You can opt-out via Google Analytics Opt-Out.

Behavioral Advertising

• Targeted Ads: We use your information to display relevant advertisements. You can opt out of targeted advertising through:
• Facebook Ad Preferences
• Google Ad Settings
• Digital Advertising Alliance Opt-Out Portal.

Your Rights

• Access and Control: You have the right to access, update, or delete your personal information. Please contact us at contact@nautractivewear.com to request access.
• European Residents: Note that we process your information to fulfill contracts and provide services to you.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@nautractivewear.com